ISO Certification for Transportation and Logistics Sector

The transportation and logistics sectors are the overwhelming sectors nowadays. People are now changing their purchase habits online, business models are going digitalized, and customer expectations are changing on the goods delivery activities. Transportation and logistics sectors play an important role in the connection of all sectors in global economy and provide a simple interchange of goods in domestic and international trade.

There are various channels for goods transportation, such as roadway, airways or seaway. As the service provider, the top concern of priority in the fulfillment are speed, goods safety, cost-effectiveness, reliability, or maybe some global recognition certification like ISO Certification.

In this sector, lack of discipline in process execution might result in expensive mistakes. ISO 9001 Quality Management System here able to provide a baseline to the services provider to ensure the process execution among the organization are quality and reliable.

ISO 9001 is one of the famous standard and widely implemented quality management systems in the business world and it is internationally recognized. This ISO 9001 standard can assure to customer that every operational department will comply to strict quality standards, whether it’s in the warehouse, on the road to a customer, or anyplace in between.

There are a few benefits ISO 9001 Certification can bring to the transportation and logistics sector:

• Increase the customer retention rate and improve customer satisfaction

• Ensure achieves compliance with authority and regulatory requirements
• Ensure that products and/or services meet customer expectations
• streamlining processes, improving business performance, and driving process efficiencies in a continuous improvement cycle
• Great branding to the organization
• Ensure quality handling process on products and services

They have a higher quality control standard implemented in their organization. In this sector, lack of quality and process will bring an expensive mistake during the fulfillment. This could cause a big impact on the organization itself and its customer.

Besides, here are some benefits to choose the ISO 9001 certified transporter or logistic partner:

• Quality of service is one of the major criteria to measure and analyze in the organization. Organization need to set a number of quality check point (on time delivery, cost, etc) in their service provision process.

• If Non-conformance happened, organization required to analyze the root cause, provide correction and corrective action to prevent the same non-conformity happened again.

• Process are standardized and documented, and ensure everyone in the organization are follow the same process.

• Quality and customer satisfaction become a major aspect in the organization’s culture

E-commerce activities are booming tremendously in the world. To manage the growth of e-commerce and its moving goods, the logistics and transportation sector have to keep growing. Other than ISO 9001 there are also other ISO Certifications that can help to improve the operation process in this sector.

1. ISO 6346 – Freight containers — Coding, identification, and marking

This ISO standard provides a system for the identification of freight containers. The system required every container to have unique visual identification like a unique serial number the owner, a country code, a size, type and equipment category as well as any operational marks

2. ISO 45001 Certification

This ISO 45001 standard can help to manage the occupational health and safety issue in the sector. Especially the safety in the premise, warehouse or during the work of transporting the goods to the customer.

3. ISO 22000 Certification

This ISO 22000 standard is the food safety management system that can benefit the logistics or transportation provider which involve in food supply chain transport and storage. It can help the provider to manage the food safety hazard, cleanliness, hygiene, good handling process, traceability system and etc.

4. HACCP Certification

HACCP Certification is a management system that can help to address the food safety of biological, chemical, and physical hazards during the storage and distribution in the supply chain process. HACCP can help the provider to prevent cross-contamination, bacteria growth, and temperature fluctuations in the handling process.

5. ISO 23412 Certification

This is the standard requirements for the provision and operation of indirect, temperature-controlled refrigerated delivery services for refrigerated parcels which contain temperature-sensitive goods (including foods) in land transportation only. It is intended for application by refrigerated delivery service providers.